The Salvation Army

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Case Manager

Case Manager

Job ID 
Job Locations 
Service Worker
Compensation Min 
USD $38,000.00/Yr.
Compensation Max 
USD $46,000.00/Yr.
Regular Full-Time

More information about this job


The Case Manager is responsible for providing intakes, follow-up services, and tracking for a caseload of 50 to 75 cases. Must use discretion and independent judgment in exercising duties.


  • Complete intakes in a timely manner, track, and submit immediately to your Care Manager
  • Provide services and maintain full responsibility for a caseload of 50 to 75 cases
  • Complete and up-to-date documentation in a timely and accurate manner
  • Submit daily service logs and progress notes to Data Entry Staff weekly
  • Case conference with and obtain necessary records from all primary agencies that are involved with the clients
  • Provide appropriate referrals; ensure follow-up; monitor the quality of services; and confirm client participation
  • Provide education and supportive counseling
  • Conduct field work, home visits, and outreach activities for missing and new clients
  • Participate in the agency quality improvement programs


  • Master or Bachelor Degree preferred in health or human services related fields.
  • Bilingual Spanish / English preferred.
  • Experience or interest working with HIV/AIDS, chronic illnesses, substance abuse, mental illness, and homelessness.
  • Awareness of and sensitivity to cultural and socioeconomic characteristics of populations served.
  • Able to work 35 hours per week, Monday through Friday during normal business hours, or as needed to carry out the job responsibilities.