The Salvation Army

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Receptionist/Corps Helper

Receptionist/Corps Helper

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Compensation Min 
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Regular Full-Time

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Receive and direct all incoming calls, greet and direct all visitors/clients to correct destination and complete all duties as assigned by the Corps Officers.


  • Become knowledgeable about the various programs and departments and be able to refer individuals when appropriate.
  • Type all correspondence, flyers, posters, etc. in a neat, accurate and timely manner.
  • Process all incoming and outgoing mail/packages for Corps and Office.
  • Answer phone calls and direct to appropriate personnel.
  • Take messages when necessary and follow through with delivery of written messages in a timely manner.
  • Maintain an up to date filing system of all client records.
  • Maintain up to date statistics for proper recording each month.
  • Submit food order for the food pantry in a timely manner.
  • Maintain the food pantry in a clean manner and stack shelves with food daily.
  • Maintain bulletin boards in lobby area and change out decor with the seasons/holidays.
  • Be involved with all aspects of the Christmas Season’s intake and distribution.
  • Engage in appropriate conversations with members of the general public and other staff members.
  • Assist Corps Officer/Ministry Assistants with youth programs every Thursday. E.g. Sunbeams, Moonbeams, SonSchool, etc.
  • Recognize the spiritual need of persons which may require referral to the Corps Officers
  • Perform any other tasks as assigned by Corps Officers.    


  • Knowledge of Microsoft Applications – Excel, PowerPoint, Word
  • High School Diploma
  • Able to type quickly and with accuracy
  • Must have great organizational skills
  • Ability to work and relate well to people of all cultural backgrounds
  • Must be able to read, write, and communicate in English
  • Must be professional and courteous
  • Minimum 2 years of experience as a Receptionist/Corps Helper