Social Day Case Manager

Case Management 

Full-Time| $20.69/hour with access to our comprehensive Benefits Program.

The Salvation Army of the Syracuse Area
Adult Day Program for Senior Services

Position Summary

The Salvation Army’s Syracuse Area Services is seeking a compassionate and organized Social Day Case Manager to join our Senior Services team. In this role, you will help create a welcoming, supportive environment where older adults can stay engaged, maintain their independence, and access the services they need. Working closely with program staff, you will coordinate client care, assess individual needs, connect participants with community resources, and support daily activities that promote well-being and social connection.

Job Highlights

• Opportunity to establish meaningful relationships with clients

• Provide advocacy and connect clients with community resources

• Enjoy a collaborative and fun work environment through engaging program activities

"Every Person Matters"-Build your career with Syracuse Area Services. We  invest in our most precious resource, people by offering a comprehensive benefits package to eligible employees, including:

• PSL, Public Student Loan Forgiveness Program eligibility
• Remitted Tuition Program Partnering with Syracuse University.
• Generous time off every year that includes up to 13 paid holidays, personal days, vacation time, and sick time
• On-site, Covered Free Parking!
• Employer funded Pension Plan (company contributions begin after 1 year of employment)
• Health Care Coverage with less than a 10% employee contribution.  Medical, Dental & Vision Plans for Family & Employee Only
• Marriage Benefit:  Planning on getting married?  We offer an additional 5 paid days off.
• Eligibility for supplemental insurance plans, including Short  & Long Term Disability
• Flexible Spending Accounts
• Daycare Services:  On-Site Daycare.  Full-time employees receive an employee discount

Responsibilites

• Conduct participant intake, evaluations, and ongoing assessments, including required COMPASS assessments and documentation.
• Manage an assigned caseload of seniors while maintaining accurate client files in accordance with funder requirements.
• Provide referrals, advocacy, service coordination, and support based on participant needs.
• Communicate client needs and service plan changes to program staff and provide training as needed.
• Assist with developing monthly activity calendars, schedules, and programs for clients.
• Maintain accurate attendance, billing, authorizations, and other required program documentation, including PEER Place and NAPIS records.
• Assist with daily program operations, including greeting/screening participants, serving meals, purchasing supplies, and supporting activities.
• Assist with volunteers, students, staff meetings, and required trainings while maintaining effective communication with team members.
• Demonstrate cultural competence, support The Salvation Army’s mission, and perform other duties as assigned

• Associates Degree preferred 
• Three to five years of related experience in Human Services

  (e.g., Social Worker, Case Worker, Program Manager, Coordinator, or similar role).
• Ability to work as a team member and manage team operations and the ability to provide culturally competent practice..
• Must have valid NYS Driver’s License that meets The Salvation Army's insurance requirements.

Equal Opportunity Employer:  The Salvation Army is an Equal Opportunity Employer and committed to providing a respectful environment for all applicants and employees that is free from unlawful discrimination or harassment based on

age, race, color, religion, sex, national origin, marital status, disability, citizenship, sexual orientation, gender identity,gender expression, or any other characteristic protected by law.