Case Manager

$19.75/Hr | Full-Time | 35-Hrs per week

Partnership for Youth and Families, Youth Services

The Salvation Army of the Syracuse Area

Do you have a passion for helping others? 

Join The Salvation Army in the rewarding role of Youth Services Case Manager, where you will make a meaningful difference in the lives of runaway and homeless youth and young adults. As a Case Manager, you will provide individualized case management and social work services, including:

• Crisis Intervention
• Housing Support and Stabilization
• Education and Employment Assistance
• Mental Health Referrals and Support
• Connections to Community Resources
• Support with Other Life-Related Challenges

Job Highlights:

• Coordinate with schools and community based sites to identify youth in need of case management services
• Engage in fun activities with youth such as recreational events, education groups and field trips
• Collaborate with other community organizations to enhance referral opportunities for youth

The Salvation Army offers a truly excellent benefits package to eligible employees, including:

• Generous time off every year that includes paid holidays, personal days, vacation time, and sick time
• Employer funded Pension Plan and 403B Retirement Savings (company contributions begins after 1 year of employment)
• Comprehensive Health Care Coverage, Medical, Dental and Vision Plans with low cost employee premiums, co-pays, and deductibles
• Eligibility for supplemental insurance plans, including Short and Long Term Disability, AFLAC, and Voluntary Term Life
• Flexible Spending Accounts
• Remitted Tuition program
• Eligibility for the Federal Government's Public Student Loan Forgiveness Program
• On-Site Day Care and Pre-School Programs offered to our employees at a discounted rate.

Job Responsibilities:

• Conduct comprehensive client intakes, assessments, and evaluations. Develop individualized service plans and intervention strategies based on each client’s needs, goals, and preferences.
• Maintain regular contact with assigned clients and conduct home visits as needed to provide support, develop life skills, and promote self-sufficiency.
• Provide therapeutic support, crisis intervention, and ongoing case management services.
• Maintain accurate and timely case records, documentation, reports, and statistical data. Complete ongoing assessments and case recommendations.
• Collaborate with service providers, families, and client-identified support systems to coordinate services, referrals, and resources.
• Participate in case conferences, staff meetings, supervision, trainings, and collaborative meetings.
• Build and maintain relationships with community agencies and represent The Salvation Army professionally in the community.
• Assist with client interactions during street outreach and drop-in center activities.
• Help maintain a clean, safe, and welcoming environment for clients.
• Demonstrate cultural competence and support the goals and objectives of The Salvation Army Syracuse Area Services Strategic Plan.

Qualifications:

• Bachelor’s Degree preferred or Associates with at least three years of related experience.
• Ability to work flexible schedule according to individual client needs, with some evenings and weekends required.
• Knowledge of community resources desired.
• Computer knowledge (Word/Excel) and ability to navigate Internet.
• Access to private transportation during work hours and a valid driver license that meets The Salvation Army insurance requirements.

Equal Opportunity Employer:  The Salvation Army is an Equal Opportunity Employer and committed to providing a respectful environment for all applicants and employees

that is free from unlawful discrimination or harassment based on age, race, color, religion, sex, national origin, marital status, disability, citizenship, sexual orientation, gender identity,

gender expression, or any other characteristic protected by law.