GENERAL PURPOSE OF JOB:

The Shelter Monitor is responsible for overseeing shelter operations during the overnight shift, ensuring the safety, security, and well-being of residents. This role supports a positive living environment by upholding shelter policies, providing guidance and supervision, and assisting residents with access to community resources.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Maintain the security and safety of residents, facilities, and grounds.
• Supervise residents to ensure order, harmony, and compliance with shelter rules.
• Share information on available community resources with residents.
• Complete all required documentation accurately and in a timely manner.
• Communicate effectively with supervisors, staff, and residents.
• Assign and oversee resident cleaning chores.
• Reinforce shelter policies fairly, without discrimination or favoritism.
• Respond appropriately to emergencies and contact supervisors as needed.
• Maintain professional boundaries with residents.
• Prepare meals as needed.
• Support The Salvation Army’s mission, policies, and confidentiality standards.
• Perform other duties as assigned.

SUPERVISORY RESPONSIBILITIES:

• Provide direction to residents, volunteers, and interns during assigned shifts.

MINIMUM EDUCATION and/or EXPERIENCE:

• High School Diploma or equivalent.
• 1–2 years of experience in human services or working with diverse populations.
• Completion of required training within designated timeframes.
• Valid driver’s license.
• Ability to prepare meals for groups of 30–40 people.
• Ability to lift up to 40 lbs.

Salvation Army Mission Statement

The Salvation Army, an international movement, is an evangelical part of the universal Christian church.  Its message is based on the Bible.  Its ministry is motivated by the love of God.  Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

The information in this job description indicates the general nature and level of work performed by an employee in this classification.  It is not to be interpreted as a comprehensive inventory, or all duties, responsibilities, and qualifications of employees assigned to this job.  Management has the right to add to, revise, or delete information in this description.  Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions of this position.  Acceptable job performance includes the completion of the job responsibilities as well as compliance with the policies, procedures, rules and regulations of The Salvation Army.

The employed occupies a position of trust and is expected to maintain confidentiality and exhibit loyalty to The Salvation Army and the staff of The Salvation Army in all job-related matters and activities.

All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability or protected veteran status.