Location: Divisional Headquarters  (Hartford, CT)

Status: Full-time, Exempt

Hours Per Week: 40

Schedule: Monday–Friday; 8:30 am – 4:30 pm (the schedule may vary depending on the need)

Scope of Position:  Provide leadership and oversight for Social Services, Shelters, and Service Extension programs across the Southern New England Division (Connecticut and Rhode Island). Manage the division's Pathway of Hope program. Ensure all human service ministries align with The Salvation Army’s mission, policies, and standards, while effectively addressing community needs with integrity, compassion, and excellence. Under the supervision of the Program Secretary, offer consultation, program development, compliance monitoring, grant management, training, and strategic guidance to Corps and divisional staff, ensuring consistent, trauma-informed, person-centered services to individuals and families throughout the division.

• Advocate for the mission of The Salvation Army and uphold the organization’s values.
• Assess recovery needs, develop assistance guidelines, supervise disaster casework staff, and manage recovery budgets.
• Assist in building community relations and funding opportunities.
• Collaborate with Advancement to research funding opportunities and develop grant proposals.
• Collaborate with Corps, Shelters, Service Units, and community partners to provide coordinated, trauma-informed care for vulnerable populations.
• Conduct program audits, reviews, and visits in accordance with policies.
• Develop and deliver professional training in social ministries for staff.
• Develop and implement the divisional vision and strategy for Social Ministries.
• Ensure accurate, confidential recordkeeping and timely reporting across all programs.
• Ensure all programs meet Salvation Army standards, professional best practices, and community needs.
• Ensure completion of required training for staff and volunteers.
• Lead and expand Anti-Human Trafficking efforts through training, outreach, partnerships, and victim services.
• Lead disaster social services and case management responses during major disasters.
• Maintain accurate grant records, shared drives, and internal deadlines.
• Manage, support, and oversee Pathway of Hope implementation across the division.
• Oversee the MSW Social Work Intern Program and serve as a field supervisor.
• Oversee service unit operations, volunteer recruitment and training, reimbursements, banking, and compliance.
• Prepare and manage service extension budgets in collaboration with Finance and Program.
• Provide administrative oversight of CT & RI Service Extension programs.
• Provide consultation and technical assistance regarding social ministries, shelters, service units, contracts, FEMA, commodities, and reporting.
• Provide direct supervision of the Social Ministries Coordinator and Service Unit staff, including hiring, training, evaluation, and accountability.
• Recommend, develop, and evaluate new social ministries initiatives.
• Represent The Salvation Army at recovery meetings and ensure accurate disaster reporting.
• Represent The Salvation Army on human services committees and professional organizations.
• Review contracts, monitor compliance, and ensure timely submission of reports.
• Serve as divisional contact for federal, state, and local funding agencies.
• Serve on divisional committees.
• Support public relations and community engagement in collaboration with the Advancement Department.

• A master’s degree in social work or human services is required.
• A minimum of five years’ experience in social services is required.
• Minimum of three to five years of supervisory experience required.
• Grant management, contract compliance, and fiscal oversight experience is required.
• Strong leadership, communication, and organizational skills are required.
• Proficiency in Microsoft Office, Service Point, and related systems is required.
• Ability to manage multiple projects and meet deadlines.
• Valid driver's license and willingness to travel throughout the Division.
• Experience in disaster case management, Pathway of Hope, or Anti-Human Trafficking is preferred.
• Experience working with government and nonprofit funding agencies is preferred.
• Ability to maintain confidentiality in all aspects of the work environment.
• Will understand, respect, and promote the interests of The Salvation Army. The individual is not required to embrace the tenets of faith, but they are required to promote and respect the mission of The Salvation Army.

The Salvation Army is pleased to offer a comprehensive benefits program to full-time employees who work at least 30 hours per week, including...

• Comprehensive health care coverage, including dental/vision/hearing, with low-cost employee premiums, co-pays, and deductibles
• Employer-funded pension plan (100% vested after five years of eligible service)
• Telehealth/online doctor visits
• $20K Basic Life Insurance including grief counseling services, funeral planning services, and will/power of attorney/legal document preparation (no cost to employee) 
• Voluntary life insurance
• Short-term disability coverage (no cost to employee)
• Long-term disability coverage
• Supplemental insurance coverage options (Aflac, homeowners, auto, and pet insurance)
• Flexible spending accounts for health care and dependent care
• 403(b) tax-deferred annuity plan
• Generous paid time off, including holidays, vacation, sick, personal, bereavement, and marriage leave
• Eligibility for the federal government’s Public Student Loan Forgiveness Program
• Most importantly – a job with a great purpose, inspiring you to make a difference every day! 

Learn more about The Salvation Army's Southern New England Division at https://easternusa.salvationarmy.org/southern-new-england/ 

An Equal Opportunity/Affirmative Action Employer: All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability, or protected veteran status.