The Salvation Army

Business Operations Director

Job Locations US-MA-Canton
Job ID
2025-14725
Category
Finance
Type
Regular Full-Time

Overview

The Salvation Army’s Divisional Headquarters is hiring a Business Operations Director and offers excellent benefit package to eligible employees including:

  • Generous paid time off every year that includes: vacation and sick time, holidays, and up to 3 personal days.
  • Employer funded Pension Plan (company contributions begin after 1 year of employment)
  • Comprehensive health care coverage with low-cost employee premiums, co-pays and deductibles
  • Eligibility for supplemental insurance plans including Short Term Disability, AFLAC and Voluntary Term Life
  • Flexible Spending Accounts
  • Eligibility for the Federal Government’s Public Student Loan Forgiveness Program
  • Most importantly – a job with a good purpose!

 

Location: Canton, MA

Hours/week: 35 hours per week

Exemption: Exempt

Pay Range: $200k - $220k per year

*starting pay varies depending on experience and qualifications*

 

 

The Business Director provides strategic leadership and oversight for The Salvation Army’s Massachusetts Divisional Finance Department, encompassing the accounting, finance, and payroll functions. This role is responsible for planning, developing, administering, and leading these operations to ensure they are effective, efficient, and fully compliant with all legal requirements, standards, and regulations.

 

Working closely with the Fiscal Controller and key staff, the Business Director assists in the development, administration, and maintenance of divisional and corps budgets. Core responsibilities include monitoring financial systems to ensure compliance and collaborating with Divisional Leadership and Corps Officers to ensure that programs are supported in a fiscally sound and mission-aligned manner.

 

The Business Director also partners with stakeholders across Divisional and Territorial levels, promoting collaboration and alignment of financial and operational efforts to advance the mission of The Salvation Army.

 

This job description is not all inclusive.  It is intended to identify the essential duties of the position.  Other duties, responsibilities and tasks may be assigned.

 

Duties & Responsibilities:

  • Manage and give guidance to the daily responsibilities of the Massachusetts Finance Staff to ensure the efficient and effective functioning of all assigned operations.
  • Responsible for the performance evaluation of the Fiscal Controller and Administrative Assistant. All other evaluations are to be completed by the Fiscal Controller of the Senior Accountant and Corps Accounting Manager.  
  • Work with key accounting staff, particularly the Fiscal Controller, to ensure the Divisional Commander is informed monthly of the financial condition of DHQ Funds and all field units within the Division.
  • Serve as a member and Secretary of the Command Finance Council.(CFC). As secretary to the CFC, responsibility includes reviewing all proposals for action submitted to the agenda. It also includes discussions with department heads in advance of giving presentation to the council to ensure adequate funding, sources of funding, and that the requests are allowable where/when internal policies are available and provide direction.  
  • Ensure maintenance of effective internal controls to provide for the safeguarding of assets and reliability of financial statements. This process includes ongoing discussion with the Fiscal Controller, Accounting Supervisor, and Corps Accounting Manager.  
  • Ensure adherence to organizational fiscal policies and procedures.  
  • Review and approve Contracts through the Contracts Database.  
  • Review and approve estate distributions and withdrawals through the Estates This is to be processed in consultation with the Fiscal Controller. 
  • Act as a participant in the preparation of corps audit schedules. To be completed in consultation with the internal auditors who conduct the annual corps audits. 
  • Plan and prepare Children Learning Centers Management Review annually, in coordination with the internal auditors, fiscal controller, and other key staff.
  • Work cooperatively with the Administrative Assistant to ensure all bank accounts are covered by official Powers of Attorney and issued in accordance with organizational policy.
  • Develop an understanding of the Territorial Officer Tax Grant Program calculation process in consultation with the assigned staff for the Massachusetts Division.
  • Learn the procedure for completion of the annual Officer vehicle fringe benefit  
  • Responsible for procurement of vehicles for the Divisional Headquarters fleet. Support the Corps, as needed, in processing paperwork for the purchase of a vehicle. 
  • Become familiar with the various aspects of the JPMorgan Chase Smart Data Software Program review and approval processes. Become familiar with the roles of the staff/Officer team members assigned to carry out the review/approval of the credit card transactions. 
  • Serve as a member of the Massachusetts Mission Alignment Council. 
  • Attend Corps and Boston Kroc Center Advisory Board meetings, as needed or requested by the Divisional Commander.  
  • Work in tandem with the Fiscal Controller to complete Annual Command Review schedules and questionnaires, as required. 
  • Other duties as assigned by the Divisional Commander to support the goals and operations of the Finance Team.

 

QUALIFICATIONS

 

Education Requirements:

Master’s degree in accounting.

 

Work Experience:

  • Minimum of 10-12 years of accounting experience in a computerized environment including 10-12 years of successful fiscal management experience with government/public funding sources.
  • A Minimum of 6 years of experience in a team leadership role.

 

Other Qualifications:

  • Demonstrated history of effective and dedicated leadership
  • Excellent communication skills with a strong focus on achieving results
  • Skilled in organizational planning and team develo9pment across diverse backgrounds
  • Deep understanding of mission-based organizations and alignment with mission-driven priorities
  • Proven ability to build strong collaborative relationships across departments
  • Working knowledge of Serenic Accounting software is a plus.
  • Proficient in preparing and analyzing financial reports
  • Prior experience with The Salvation Army operations is preferred
  • Demonstrated leadership abilities in problem-solving and staff development within an office environment. Skilled at providing constructive guidance and fostering growth in a team setting.
  • Capable of working independently while effectively contributing within a complex team structure
  • Must possess a valid driver’s license

 

Physical Requirements

 

The physical requirements described here are representative of those that must be met by an employee to successfully perform the duties of this job. Reasonable accommodation may be provided to enable individuals to perform the essential functions of this job. 

 

Requirements include:

  • Sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or occasional continuous basis.
  • Grasp, push, pull objects such as reference materials, files, file cabinet drawers, and reach overhead.
  • Ability to load and to change settings, devices, fixtures, on various equipment used in and around an office environment
  • Operate telephone and other electronic communication devices.
  • Operate various other office equipment including personal computers, copiers, fax machines, and scanning equipment.
  • Ability to lift up to 25 lbs. occasionally.
  • Ability to travel throughout the Division and Territory.
  • Ability to be creative, original, intuitive, and perceptive.
  • Ability to think logically and critically.
  • Ability to envision a project from beginning to end.
  • Ability to solve complex problems, make appropriate judgments and decisions

 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. The Salvation Army is committed to providing reasonable accommodation for qualified job applicants, job candidates, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act. EEO is the Law.

 

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

 

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