Join a vibrant, mission-driven organization that makes a meaningful impact in the lives of individuals and communities every day. At The Salvation Army, your work supports a legacy of service, compassion, and practical assistance for those who need it most.

Position Summary:

The Sales and Production Associate is responsible for performing a wide range of duties in both the sales floor and production areas of the thrift store. This position supports daily operations while contributing to a welcoming, respectful environment that reflects and supports the mission of The Salvation Army. The role helps maintain order, promotes sustainability, and builds positive relationships with customers and donors.

• Provide courteous, professional, and responsive customer service at all times.
• Support daily store operations, including opening and closing tasks as assigned.
• Maintain store cleanliness, organization, and visual standards, including displays.
• Receive donations and handle all items respectfully and appropriately.
• Sort, price, hang, tag, and stock merchandise according to established procedures.
• Maintain proper organization of merchandise by category, colorization, and established rag-out schedules.
• Perform cashier duties, including operating the point-of-sale system and processing transactions accurately.
• Follow all cash handling policies and procedures.
• Restock merchandise and assist customers as needed throughout the store.
• Adhere to the Thrift Store Employee Handbook and all established policies.
• Perform other duties as assigned by the supervisor.

EDUCATION AND EXPERIENCE

• High school diploma or equivalent preferred.
• A combination of education and at least one year of relevant work experience preferred.

SKILLS AND COMPETENICIES

• Strong customer service and interpersonal communication skills.
• Experience using a cash register or point-of-sale system and handling cash accurately.
• Ability to work effectively as part of a team.
• Attention to detail and ability to follow procedures and instructions.
• Basic math skills and ability to manage transactions responsibly.
• Dependable, punctual, and adaptable in a fast-paced environment.

COMPENSATION AND BENEFITS

• Generous paid time off, including paid holidays, sick leave, personal days, and bereavement leave
• Medical, dental, and vision coverage for eligible employees
• Short-term and long-term disability benefits
• Retirement plan

*Benefits may vary based on position classification and eligibility.

The information in this job description indicates the general nature and level of work performed by an employee in this classification.  It is not to be interpreted as a comprehensive inventory, or all duties, responsibilities, and qualifications of employees assigned to this job.  Management has the right to add to, revise, or delete information in this description. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions of this position. Acceptable job performance includes the completion of the job responsibilities as well as compliance with the policies, procedures, rules and regulations of The Salvation Army.

The employee occupies a position of trust and is expected to maintain confidentiality and exhibit loyalty to The Salvation Army and the staff of The Salvation Army in all job-related matters and activities.

All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability or protected veteran status.

Please submit your resume and letter of interest to: http://internal-usesalvationarmy.icims.com