To provide case management for the Newark Area Services social service programs under the direction of
the ADA with professional supervision provided by Divisional Headquarters Human Services Staff when
requested. The social services case worker will be able to identify the needs of the clients served, provide
community resources and referrals, and provide outreach within the community at large to build a network

The duties listed below are the primary duties of this position but are not all the duties that may be required. The Salvation Army reserves the right to change, reduce or expand the duties of this position at any time.

Specifically, the primary duties are:
• Performing intakes, interviews, and assessments of clients’ needs and performing follow up case
management with households for other supportive programs available if needed beyond emergency
assistance.
• Identifying and interacting with case management clients; providing comprehensive case management
including but not limited to assessment of client needs, developing a plan of action utilizing a strengths based approach, and identifying internal and external programs that would support their pathway to
self-sufficiency.
• Screen and process emergency assistance (rental, utility, etc.), as funds are available and within
contract guidelines
• Completing home visits as needed for various program requirements.
• Coordinating services with partner agencies to ensure a holistic service approach for all clients.
• Establishing and strengthening solid community collaborations with outside agencies, and serving as
a client advocate, enhancing a collaborative relationship to maximize client’s ability to make informed
decisions.
• Supporting the Pathway of Hope Initiative by referring eligible families with children under 18 who are
living in generational/chronic poverty to POH Case Managers within NAS
• Ensuring the accuracy and timely submission of records and reports in applicable databases for all
community programs and funding sources as requested by the NAS Leadership.
• Maintaining accurate, confidential and updated case records in accordance with The Salvation Army
record keeping policies and procedures.
• Arranging workshops, lectures and training to clients, families, employees and community groups as
needed.
• Representing the Salvation Army at community meetings as assigned and providing feedback and
information helpful to the operation and service delivery of the Corps.
• Assist with special events planning, seasonal assistance, and implementation, i.e. Angel tree Program,
Summer Camp, etc.
• Attend and participate in regular staff meetings/ trainings and individual supervision meetings as
required.
• Uphold the standards and principles of The Salvation Army’s mission and ministry
• Other duties as assigned that fall in the range and scope of this position not herein listed.

• Bachelor’s Degree Preferred in Social Work, Psychology, Counseling or Human Services related field
from an accredited institution.
• Bilingual in English and Spanish, desired, but not required.
• Possess organizational skills.
• Knowledgeable of County and community resources.
• Strong interpersonal skills and ability to work as part of a team.
• Excellent written and verbal communication skills, ability to establish rapport.
• Ability to maintain confidentiality of interactions with clients and fellow employees.
• Awareness and sensitivity to cultural and socioeconomic characteristics of populations served.
• Proficiency in Microsoft Office programs, including but not limited to Word, Excel, & Outlook.
• NJ Driver’s License with a clean driving record.
• Must understand and appreciate the mission of The Salvation Army.