Location: Divisional Headquarters, Programs Department

Status: Non-exempt, Part-time, Seasonal (October - December 2025)

Hours Per Week: Varies

Schedule: TBD

Scope of Position: Responsible for coordinating, organizing, and administering the Salvation Army Southern New England Division’s Angel Tree and Adopt-A-Family programs during the 2025 Christmas season. This individual will manage intake, scheduling, and communication with participating families, donors, and volunteers.

• Adhere to policies and procedures of The Salvation Army and any other entity governing the distribution of materials and services.
• Answer phone calls, emails, and in-person inquiries related to the program promptly and courteously.
• Assist donors with Angel Tree adoptions and ensure donor recognition procedures are followed.
• Assist with the preparation of program reports and summaries after the season concludes.
• Communicate program updates and instructions to corps officers, staff, and volunteers.
• Coordinate volunteer schedules for Angel Tree gift sorting, bagging, and distribution.
• Coordinate with corps to ensure smooth distribution and collection of Angel Tree tags and gifts.
• Maintain accurate and up-to-date records of participating families, donors, and gifts.
• Manage scheduling for family intake appointments and gift pick-ups.
• Organize gift intake, sorting, storage, and distribution in coordination with divisional staff and corps/community centers.
• Oversee the daily operations of the Angel Tree and Adopt-a-Family programs.
• Perform data entry, generate reports, and ensure confidentiality of all client and donor information.
• Prepare and maintain program files, forms, and databases (digital and paper).
• Provide orientation and guidance to volunteers assisting with program tasks.
• Serve as a positive and professional representative of The Salvation Army. Demonstrate respect and professionalism with clients, staff, community representatives, and volunteers.
• Track gift delivery status and follow up with donors or families as needed.

• A high school diploma or equivalent is required.
• A valid driver’s license and a clean driving record are preferred.
• Ability to communicate clearly both verbally and in writing.
• Ability to follow written and verbal instructions.
• Ability to organize responsibilities, multitask, and function independently.
• Ability to work in a fast-paced, ever-changing environment.
• Bilingual in English and Spanish is strongly preferred; spoken and written English proficiency is
• Demonstrate ability to engage with diverse populations.
• Demonstrate discretion, integrity, and confidentiality in dealing with all matters.
• Excellent time management skills.
• Flexibility to work evenings or weekends as program demands increase near Christmas.
• Minimum of one to two years of clerical, administrative, or customer service experience.
• Must be able to stand, walk, lift, and carry up to 25 pounds as needed for gift sorting and distribution.
• Must be available from October through December 15, 2025.
• Must complete KeepSAfe and other required training upon hire.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook).
• Will respect and promote the interests of The Salvation Army. The individual is not required to embrace the tenets of faith, but they are required to promote and respect the mission of The Salvation Army.

Learn more about The Salvation Army's Southern New England Division at https://easternusa.salvationarmy.org/southern-new-england/ 

An Equal Opportunity/Affirmative Action Employer: All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability, or protected veteran status.