GENERAL PURPOSE FOR JOB:

Maintains the Front desk, ensuring a welcoming and professional environment for all clients and visitors. Provides a high level of customer service by enrolling and checking in clients, greeting guests, and answering phone inquiries. Directs clients through the facility with clarity and professionalism. Upholds a professional and organized appearance, both in person and over the phone, representing The Salvation Army positively and professionally. Oversee our Shower program and performs general office duties to support administrative operations efficiently.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

•  Organize and schedule appointments, ensuring efficient time management and coordination.
• Maintain an organized filing system and updated contact lists to support office operations.
• Implement and maintain office policies and procedures to promote efficiency and consistency.
• Act as the primary point of contact for clients, ensuring professional communication and customer service.
• Support the Corps Officers with additional organizational tasks, including various clerical responsibilities.
• Oversee centralized bookkeeping functions, ensuring accuracy and adherence to financial policies.
• Prepare payroll documentation and ensure timely processing
• Perform other duties as assigned by the Corps officers to support overall office and program functions.

EDUCATION AND EXPERIENCE

•  High School Diploma or General Education Degree (GED) and one year of related experience.

SKILLS AND COMPETENICIES

•  Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other relevant software.
• Strong organizational and time management skills with attention to detail.
• Excellent verbal and written communication abilities.
• Ability to maintain confidentiality and handle sensitive information appropriately
• Experience in bookkeeping, payroll preparation, or financial record-keeping is a plus.
• Ability to work independently and collaboratively in a fast-paced environment.

COMPENSATION AND BENEFITS

• Generous paid time off
• Paid holidays
• Sick leave
• Personal days
• Bereavement Leave
• Excellent medical, dental, and vision benefits
• Short-term and long-term disability
• Retirement plan

*Benefits may vary based on position classification and eligibility.

The information in this job description indicates the general nature and level of work performed by an employee in this classification.  It is not to be interpreted as a comprehensive inventory, or all duties, responsibilities, and qualifications of employees assigned to this job.  Management has the right to add to, revise, or delete information in this description. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions of this position. Acceptable job performance includes the completion of the job responsibilities as well as compliance with the policies, procedures, rules and regulations of The Salvation Army.

The employee occupies a position of trust and is expected to maintain confidentiality and exhibit loyalty to The Salvation Army and the staff of The Salvation Army in all job-related matters and activities.

All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability or protected veteran status.

Mission Statement

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.