Position: Caseworker/Program Facilitator

Department: Service Extension Department -  Carbondale, PA 

Availability of Position:  Immediate
Schedule: On-Call; 19 Hours/Week
Reporting Relationship: Regional Manager

Salary Grade: $13.00 per hour; 72 Non-Exempt

The Salvation Army is hiring and offers truly excellent benefit package to eligible employees including:

• Generous paid time off every year that includes: holidays, vacation time and sick time.
• Employer funded Pension Plan (company contributions begin after 1 year of employment)
• Eligibility for supplemental insurance plans including Short Term Disability, AFLAC and Voluntary Term Life
• Most importantly – a job with a good purpose!

Description of Position: Maintain a positive presence in the Carbondale Community, develop and maintain the programs of The Salvation Army, and foster good relations with volunteers and other community agencies. Candidate will be expected to respond courteously and promptly to all communications, provide intake and referral services for Salvation Army clients through the Carbondale Service Unit and the surrounding areas in Lackawanna County, insuring confidentiality of all client information. The caseworker will provide monthly statistical reports to the Regional Manager and regular Service Unit Committee meetings and work closely with the chairperson of the Carbondale Unit Committee. He or she will also provide intake for The Journey of Hope Program, assist in organizing and coordinating all seasonal programs and create others as needed or prompted including Camp recruitment, Back To School, monthly food distribution, the Red Kettle Campaign and all Salvation Army programs. The Caseworker/Program Facilitator will also oversee training any new employees or volunteers, maintaining good relations with other agencies within the community and will need to be self-motivated and self-directed to prioritize work and have a quick response to those in the field. The caseworker may be asked to attend other local agency meetings as necessary or recommended to further the outreach and effectiveness in the community for the Carbondale Service Unit. The caseworker will also perform all other duties as assigned by the Regional Manager.

The above list of job duties is not exclusive or exhaustive and the candidate will be required to undertake such tasks as may reasonably be expected within the scope of the post.

Requirements:

• High School Education with 3 years experience and/or extensive work history in diversified setting.
• Working knowledge of computer programs: Microsoft Windows, Word, Power Point, Excel, and Outlook.
•  Excellent telephone and all other communication skills.
• Ability to work compassionately and effectively with persons seeking assistance.
• Child Protection Clearances PA Act 153 requires that all prospective employees complete the following clearance and background checks: PA Child Abuse History Clearance, PA State Police Criminal Record Check and FBI Criminal Record/Fingerprint Check.
• Have an appreciation for and understanding of the philosophy and mission of The Salvation Army.

Contact:   If you are interested in applying for this position, please submit your resume and cover letter. 

Current Salvation Army Employees can apply online at http://internal-usesalvationarmy.icims.com.  

Prospective employees can apply online at http://careers.salvationarmy.org.  

No phone calls please.

Released by the Divisional Human Resources Department on 8/20/25.  

The Salvation Army’s Mission Statement

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. 

Its message is based on the Bible.  Its ministry is motivated by the love of God.

Its mission is to preach the gospel of Jesus Christ

and to meet human needs in His name without discrimination.

Requisition No. 2468