GENERAL PURPOSE OF JOB:

The Operations Director is responsible for overseeing all aspects of Mahoning County Area Services, including the Advisory Board, corporate donors, and MCAS staff. This role works in close partnership with the Officer(s) and the Program Manager to ensure adherence to policies, as well as the effective planning and scheduling of campaigns and events

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• • • Create annual budget and provide fiscal oversight to ensure financial accountability and alignment with organizational goals.
    • Maintain administrative oversight of Mahoning County Area Services operations.
    • Prepare and submit weekly billing and income reports accurately and on time.
    • Oversee year-end fiscal closing and audits, ensuring compliance with all regulatory and organizational requirements.
    • Coordinate the Christmas Program in collaboration with Citadel Officer(s) and the Program Manager, including Red Kettle income reporting, scheduling, and Christmas toy distribution.
    • Attend conferences and meetings with internal and external partners to expand knowledge of government and private non-profit funding opportunities.
    • Foster meaningful community connections with County Agency Partners to enhance service delivery and collaboration.
    • Develop new philanthropic relationships and strengthen existing partnerships with corporations, businesses, and individual donors to secure critical funding and support for programs and services.
    • Work with Advisory Board Chair, Board Secretary, and Divisional Director of Mission Advancement to ensure effective Advisory Board functionality and engagement. This includes scheduling and chairing meetings and recording of minutes.

SUPERVISORY RESPONSIBILITIES:

• • • The Operations Director directly supervises the Community Center Director, Caseworker, Kitchen Supervisor, and Maintenance Staff. This includes providing guidance, conducting performance evaluations, ensuring compliance with organizational policies and procedures, and supporting professional development. The Operations Director is responsible for fostering a collaborative work environment and ensuring departmental goals and objectives are met through effective leadership and communication.

MINIMUM EDUCATION and/or EXPERIENCE:

• • • Bachelor's degree in public relations, Finance, Business, or another related field.
    • Three or more years in a supervisory role.
    • Experience using Microsoft Word, Excel, Teams, and Outlook.

SPECIAL SKILLS, CERTIFICATES, LICENSES, REGISTRATIONS:

• • • Strong relationship management skills.
    • Excellent interpersonal, written, and verbal communication skills.
    • Proven ability to maintain the highest level of confidentiality when working with corporate donors and community members.
    • Must embrace and support The Salvation Army’s mission with a heart for serving others.

All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability or protected veteran status.