Manager, Supportive Housing Programs

SHI & SSSHI, $62-$65K, Benefits

~Newly created Position~Available Immediately~

Emergency & Practical Assistance Services

The Salvation Army, Syracuse Area Services

Emergency Services Department has created a new Management opportunity within the Emergency & Practical Assistance Services, E/PAS Program.  The Supportive Housing Manager will report directly to the Director of E/PAS and is responsible for managing a Team of Case Managers under SHI & SSSHI resources.  This position was created due to the growth of families in need who are currently experiencing housing crisis here in Onondaga County.  They need our help and we need help leading this Team to success!  Salary is based on a combination of education and work related experience.

Our Benefits program offers Full-Time employees access to the following:

• Forgiveness loan=The Salvation Army is considered a qualified organization for this Federal Program.
• 13 Paid Holiday's, Vacation Time & 3 Personal Days
• Sick Time=1 sick day per month accrual and Attendance Bonus
• Remitted Tuition Program with Syracuse University.
• Medical, Dental (includes orthodontia ryder), Vision Insurances, and Flexible Spending Account.  Insurance cost is less than a 10% contribution of payment by our employees.
• Pension Plan and Tax deferred annuity savings account.
• Long-Term, Short-Term Disability Programs and Life/Supplemental Insurances
• On-site Day Care and Pre-K program with employee discount
• "Free" Parking at our covered parking lot.

• Supervises the day-to-day program operations of the Supportive Housing programs (SHI and SSSHI) to ensure that all specified funder requirements are being adhered to and achieved. 
• Direction and supervision to SHI and SSSHI Case Managers and volunteers in line with agency mission, vision and goals.
• Will train all SHI and SSSHI Case Managers to ensure requirements for documentation and OMH Supportive Housing requirements are being met.
• Direct support to Case Managers through monthly Supervision, assistance on Home Visits, Crisis Intervention and interactions with Landlords as needed.
• Responsible for File Review of both SHI and SSSHI programs, addressing any concerns with case files with each Case Manager on a monthly basis.
• Ensure all OMH Supportive Housing Guidelines are being met in both the SHI and SSHI programs.
• Assessment of eligibility for SHI and SSSHI programs, assigning caseloads and ensuring applicants are coming through the proper SPOA or SOS team referrals.  Attend all OMH meetings: Health High Priority Meeting, Forensic Meeting, Residential Provider Meeting, and others as assigned.
• Brokerage and networking advocacy; coordinating service with other providers, agencies and programs, and making referrals for auxiliary services as needed.
• Responsible for coverage in Case Manager’s absence.
• Complete monthly reporting of services in CAIRS, TSA STATS, and quarterly reporting for OMH programs.

• Bachelor’s degree in human services preferred, with at least 3 years of experience or equivalent of education and experience.
• Knowledge of community resources required.
• Must have access to private transportation during work hours.
• Must possess a valid NYS driver’s license that meets The Salvation Army insurance requirements.
• Experience as a Manager supervising a team of professionals.
• Must be able to meet in client’s homes, physically negotiate stairs, lift up to 40lbs. and perform all duties associated with job responsibilities.

Equal Opportunity Employer:  The Salvation Army is an Equal Opportunity Employer and committed to providing a respectful environment for all applicants and employees that is free from unlawful discrimination or harassment based on age, race, color, religion, sex, national origin, marital status, disability, citizenship, sexual orientation, gender identity, gender expression, or any other characteristic protected by law.