Provide case management services to the residents of ZG Family Emergency Shelter.

This position will pay $20.00/hr

• Provide direct service to all assigned clients consistent with ethical social work practice as described in the NASW Code of Ethics.
• Comply with all the requirements for licensure in the State of Ohio Counselor and Social Worker Board as outlined in the Ohio Revised Code.
• Screen for appropriateness of services. Conduct intakes in compliance with McKenny Vento’s definition of homelessness and HUD’s definition of chronic homelessness on an as-needed basis; review shelter policies and procedures.
• Assess client’s needs and employability. Complete and assure accuracy of all required forms, including but not limited to United Way, HUD and Self Determination forms.
• Follow current admission policy regarding new admits and transferring of clients to other rooms as it pertains to hygiene and handling of clothing.
• Develop an Individual Service Plan (ISP) with the client. Refer clients to appropriate mainstream services.  Provide on-going assessment and services.
• Provide weekly counseling and other supportive services as needed.
• Maintain timely progress notes on all services provided. Progress notes are to be completed at or close to the time of service.
• Assure confidentiality of client information and records, except when failure to disclose would be a violation of the law. Obtain releases of information from the client when sharing information.
• Refer clients to Mental Health Services (216-623-6888) if they present as a risk to themselves or others. Refer clients to Children and Family Services (216-696-KIDS) when there is suspected abuse or neglect of children.
• Conduct at least one group meeting per week with clients based on HUD agreement.
• Resolve all issues in person concerning clients as indicated on the incident reports or special reports.
• Assure safety of all residents and staff by contacting Security and/or 911 in emergencies. Assist with de-escalation when needed, especially if it involves your assigned client.  Implement the Facility Emergency Evacuation Procedure (FEEP) as required.
• Issue violation points; bring severe behavioral issues and potential discharges to the Program Manger’s attention to help problem solve.
• Attend all mandatory meetings and trainings.
• Perform other duties as assigned by the Program Manager or Executive Director.

Associate/Bachelor degree in Social Service field required for a case manager.

• Previous experience working with children and families preferred.
• Knowledge and compliance with the NASW Code of Ethics.
• Knowledge of community resources.
• Must be able to routinely lift and carry boxes weighing 50 pounds or more.
• Must be able to use stairs, when necessary, for building evacuations, drills or during elevator maintenance.
• Good assessment and strong judgment skills.
• Good communication skills including good grammar, spelling and legible handwriting.
• Computer literate.

All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability, or protected veteran status