The Salvation Army

Director of Nursing (DDS)

Job Locations US-NY-Jamaica
Job ID
2025-13702
Category
Developmental Disabilities
Type
Regular Full-Time

Overview

Director of Nursing, Work as a full-time nurse and provide overall supervision to all nurses and programs regarding their all aspect of medical care in conjunction of OPWDD and The Salvation Army DDS programs. The Director of Nursing is also responsible for the quality assurance process which includes routine audits of medical records, to ensure all medical compliance is met and the programs are audit ready. The Director of Nursing will also work with department heads, staff, residents and family members on setting goals and developing plans of correction to improve quality of medical services, quarterly meeting and training of the nurses are completed timely. Adherence to applicable regulations and review of resident progress as appropriate. The Director of Nursing will review, analyze, and evaluate business procedures for a higher quality of service. The Director of Nursing must be proficient in assessing patient needs, managing complex medical conditions, and coordinating care across multidisciplinary teams. The Director of Nursing must demonstrate strong analytical and critical thinking abilities to evaluate medical documentation, identify patterns, and make evidence-based decisions regarding the appropriateness and efficiency of healthcare services. The Director of Nursing exhibit strong time management and organizational skills to manage multiple cases concurrently, prioritize tasks, and meet deadlines in a fast-paced environment. The Director of Nursing is proficient in managing the workload efficiently while maintaining high standards of quality and accuracy. 

Responsibilities

  • Strong communication skills, both written and verbal, organizational (keen attention to detail) Ability to speak, read, and write English.
  • Access to reliable transportation.
  • Critical thinking and sound judgment required.
  • Ability to handle confidential information with discretion and professionalism.
  • Meets nursing operational standards by contributing information to strategic plans and reviews; implementing production, productivity, quality, and customer-service standards; resolving problems; identifying system improvements.
  • Identifies patient service requirements by establishing personal rapport with potential and actual patients and other people in a position to understand service requirements.
  • Completes patient care requirements by scheduling and assigning nursing and staff, following up on work results.
  • Establishes a compassionate environment by providing emotional, psychological, and spiritual support to the people being supported, their friends, and families.
  • Promotes patient's independence by establishing patient care goals; teaching and counseling patients, friends, and family and reinforcing their understanding of disease, medications, and self-care skills.
  • Provides information to patients and the health care team by answering questions and requests.
  • Resolves patient needs by utilizing multidisciplinary team strategies.
  • Maintains documentation of patient care services as per OPWDD guidelines
  • Collaborate with facility and corporate management team members to achieve excellent clinical outcomes 
  • Travel to each facility location to provide management support and audit reviews.
  • Educate facility leadership and nursing staff monthly and ongoing.
  • Oversee process development and implementation as it relates to nursing at all DDS sites.
  • Assist and conduct quarterly complaint surveys to ensure programs are in compliance with all requirements which include OPWDD, CMS and DOH guidelines. 
  • Assist facilities in annual and complaint surveys. 
  • Identify and resolve any regulatory compliance risk as it relates to nursing.
  • Implement processes to correct any identified issues as it relates to medical.
  • Monitor staff, processes, and policies to ensure the highest quality care of patients. 
  • Review facility systems such as falls, infection prevention and control, admissions and discharges, weight loss, pressure ulcers, etc., and suggest improvements in processes where it’s needed.
  • Trains staff across various departments as needed on quality assurance and regulatory related issues as it relates to nursing.
  • Identifies areas of potential risk and develops systems within the organization to minimize risk of adverse events or negative quality outcomes with Director & Social Service Team
  • Works with Coordinator of Quality Assurance and Operations and Admin. Director on Project to improve nursing department.
  • Works collaboratively with medical, nursing, and administrative leadership across the DDS departments.
  • Team-oriented.
  • Must be proficient in the use of MS Word, MS Excel, MS PowerPoint software, knowledge of internet applications.
  • Must be creative, innovative, and detail-oriented and be able to apply the same level of effort into all assignments, regardless of scope.
  • Effective oral, written, communication, and customer service skills. Ability to interpret and implement policies and procedures, and to effectively communicate this information to a diverse population, in a comprehensive manner.
  • Complete reviews of all DDS Individuals medical component (medical records, medication records and medication carts) to ensure compliance with OPWDD and TSA regulations.
  • Provide written administrative actions and/or training to all nurses of all findings for correction in order to maintain compliance.
  • Conducts interviews and completed the hiring process of all staff which discussion and approval from their supervisor.
  • Ensure coverage and/or cover all programs without an assigned nurse.
  • Complete monthly supervision of the staff supervised.
  • Complete and submit written reports for all reviews, training, and supervision to the Director/ Social Service Director.
  • Contact and correspond with the primary doctor of all findings for clarity.
  • Attend all required and /or assigned training to enhance job knowledge to maintain compliance.
  • Complete visit to all the programs and provide assessment to the Individuals as needed.
  • Provide guidance to staff and clinical managers relating to all aspects of patient care including assisting with assessments, planning, and evaluation of individuals.
  • Complete meals and medication observation of all programs and provide feedback in writing.
  • Assuming the leadership, authority, responsibility, and accountability of directing the nursing department.
  • Assist in the development and implementation of policies and procedures, establishing rapport with other departments to ensure all services and activities are properly maintained to meet the needs of the individuals.
  • Participates in discharge planning, development and implementation of care plans, resident assessments, intake screening and admission meeting.
  • Participates in facility committees as required to assist in evaluation and implementation of recommendations from the committees, e.g., Incident reporting, Human Rights, Inform Consent, Governing Body, etc.
  • The essential functions for the job include, but are not limited to, the duties in the job description

Qualifications

  • Experience in OPWDD Certified homes, community residence and nursing homes
  • First Aid and CPR certifications preferred.
  • Has respect and consideration for the resident being served.
  • Current licensed as a Professional Registered Nurse in New York State
  • Bachelor of Science in Nursing required. Master's degree preferred
  • Supervisory experience required.
  • Must be on call via Phone and email access 24/7 days per week
  • A Valid Driver's License is required (Must be able to drive large vehicle which consisted of wheelchair or 15 seated van).

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