Position: Caseworker 

Department: Social Ministries

Availability of Position: Immediate

Schedule: Monday through Friday; 8:00am-4:00pm; Additional days and hours as needed

Reporting Relationship:  Director of Social Ministries

Salary/Grade: 72; Non-Exempt 

The Salvation Army is hiring and offers truly excellent benefit package to eligible employees including:

• Generous paid time off every year that includes: holidays, vacation time and sick time.
• Employer funded Pension Plan (company contributions begin after 1 year of employment)
• Eligibility for supplemental insurance plans including Short Term Disability, AFLAC and Voluntary Term Life
• Most importantly – a job with a good purpose!

Position Overview:

• Oversee organization and record keeping for corps financial assistance work.
• Schedule appointments with clients; secure required information; provide referrals or assistance as helpful.
• Work with shelter assigned shelter guests and work toward completion of housing plan.
• Ensure complete files are maintained for each client, that files are removed per approved retention schedule, and that all files are handled in a confidential manner.
• Ensure information is entered into record-keeping systems required by funders.
• Monitor various funding streams available for providing assistance; discuss non-funded needs with officers.
• Complete reports required by funders and have approved by Corps Officer before submission.
• Assist with government grant proposals and reports, as requested.
• Provide social service statistics for recording into the nationally approved system.
• Communicate with Corps Officers via email or in-person regarding any concerns.
• The above list of job duties is not exclusive nor exhaustive and the candidate will be required to undertake such tasks as may reasonably be expected within the scope of the post.

Description of Position:

The job duties below are not exclusive or exhaustive and the candidate will be required to undertake such tasks as may reasonably be expected within the scope of the post.

The Caseworker is responsible for all aspects of providing hands-on assistance to those struggling with homelessness, housing, and utility service insecurity. The Caseworker will conduct interviews with clients seeking assistance for various human service needs and making referrals to other area agencies for further services if needed. The Caseworker must maintain daily records of clients including but not limited to case notes/forms/files/correspondence/statistical information and housing plans.

Requirements:  

• A high school graduate; 2+ years of social work experience; some college preferred with emphasis in social work.
• General competency of computer software applications (Word, Excel, Outlook, and internet).
• Good administrative and organizational skills along with good oral and written communication skills.
• Must have a valid driver license, and be approved to drive within The Salvation Army’s system.
• Child Protection Clearances PA Act 153 requires that all prospective employees complete the following clearance and background checks prior to employment: PA Child Abuse History Clearance, PA State Police Criminal Record Check and FBI Criminal Record/Fingerprint Check. Meets the Child Protection Clearances required by PA Act 153 to include PA Child Abuse History Clearance, PA State Police Criminal Record Check and FBI Criminal Record Check along with renewals every five years.
• Must have an understanding of and support for the Mission of The Salvation Army.

Contact:   If you are interested in applying for this position, please submit your resume and cover letter. 

Current Salvation Army Employees can apply online at http://internal-usesalvationarmy.icims.com.  

Prospective employees can apply online at http://careers.salvationarmy.org.

No phone calls please

Released by the Divisional Human Resources Department on 1/30/25.

The Salvation Army’s Mission Statement

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. 

Its message is based on the Bible.  Its ministry is motivated by the love of God.

Its mission is to preach the gospel of Jesus Christ

and to meet human needs in His name without discrimination.

Requisition No. 2335