Case Manager

Full-Time with Benefits, $23.50-$24.50/hour

Supportive Services 

Emergency Practical Assistance Services of The Salvation Army

Position Overview:  The position of Case Manager is assigned to be a part of our Supportive Services & Emergency Practical Program here at The Salvation Army.  This position is available due to an employee promotion. As the Case Manager your role is to provide Intensive Case Management, offer Temporary Financial Assistance, and refer Legal Services to eligible households.  Case Manager's can be assigned up to and including 25 families within Onondaga County.  Clients are assessed and referred to this program from our Agency Community Partner. 

Position Details:  This position is Full-time, Non-Exempt/Hourly, $23.50-$24.50/hour depending on education and experience.  

We here at The Salvation Army offer a comprehensive and unique health benefit offering such as:

• Paid Holidays
• Paid Time Off:  Vacation, Personal & Sick
• Health Insurance>Medical, Dental, & Vision
• FREE downtown covered parking on the premises
• On-Site Day Care Services at a discounted weekly rate
• Public Service Loan Forgiveness qualified Employer
• Tuition Remittance program after 6 months of employment
• Bereavement Counseling
• Free Will Preparation Service by an Attorney
• Christmas Bonus
• Employee Assistance Program (EAP)
• LiveHealth On-line 24/7
• Insurance Plans:  Short-term disability, Long-term disability, Voluntary Life & Supplemental

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Provide support, advocacy, and crisis intervention to individuals and families.
• Conduct intakes for clients referred to the program.
• Devise and implement individualized service plans and intervention strategies targeting all aspects of the individual/family system while utilizing client input. 
• Identify needs not met by the Program and advocate on client’s behalf, connecting clients to community and mainstream resources as appropriate. Coordinate services with other service providers to provide housing assistance in a timely and efficient manner.
• Assist clients in accessing mainstream resources necessary and/or increasing income to stabilize their housing and building appropriate budgets to minimize risk of homelessness.  This may include transporting clients/families as needed.
• Provide Life Skills training (individual and group sessions) to assist clients with self-sufficiency.
• Conduct home visits and housing inspections in order to confirm that safe, affordable housing is obtained for the clients in this program.
• Ensure that client service information and financial paperwork is accurately completed and recorded in a timely manner. Enter all client information into HMIS and conduct quarterly reviews of client’s progress.
• Actively participate in case conferences, employee team & service coordination meetings, supervisions, and assigned trainings.
• Verify tenancy with landlords initially and monitor as needed.

Education:

• Associates degree with up to 2 years of transferrable skills and experience is preferred.

• Bachelor’s degree in human services preferred. Equivalent education and experience will be considered.
• Experience with word processing, data base entry, internet and Microsoft Excel preferred.
• Professional position includes expectation that a flexible work schedule be maintained according to individual client needs including late afternoon/evening hours as needed.
• Must have strong time management skills and have the ability to work independently.
• Must have a NYS Drivers License that meets The Salvation Army insurance requirements.
• Must have regular access to private transportation during work hours.

Equal Opportunity Employer:  The Salvation Army is an Equal Opportunity Employer and committed to providing a respectful environment for all applicants and employees that is free from unlawful discrimination or harassment based on age,

race, color, religion, sex, national origin, marital status, disability, citizenship, sexual orientation, gender identity, gender expression, or any other characteristic protected by law.