Serving under the direction of the Social Services & Volunteer Coordinator, assisting with the outreach and administrative services of the food pantry for the East Cleveland community, recognizing their spiritual, emotional, physical & social needs. The Food Pantry Assistant will support and maintain the Mission of The Salvation Army and the Vision of the East Cleveland Corps, in accordance with all applicable internal & external policies and procedures. This position pays $13/hour

As directed by the Social Services & Volunteer Coordinator:
• Assist with food delivery, including verification of the contents of the delivery bill and unloading of goods. Ensure all invoices are forwarded to the Corps Officers immediately.
• Stock shelves of all food items adhering to applicable health codes & practices
• Follow Client Food Choice guidelines for content to be chosen by clients.
• Conduct intake process for all new clients including verification of income & household demographics
• Assist with the annual re-verification process for all clients
• Ensure that Food Pantry hours remain regular and consistent, based on an approved schedule
• Maintain the cleanliness of the assigned work area and the Food Pantry, reporting any unsafe conditions to the Social Services & Volunteer Coordinator and/or Corps Officers.
• Maintain records of all in-kind donations
• Assist the Social Services & Volunteer Coordinator with related duties to ensure the smooth operation of the East Cleveland Corps Social Services Department.
• Maintain current and accurate records on social services provided, ensuring that confidentiality is strictly maintained.
• Participate in and support the implementation of special activities and events for the East Cleveland Corps.
• Be prepared and willing to assist with the administration of seasonal programs including Christmas Toys & Kettles, Back-To-School, etc.

SUPERVISORY RESPONSIBILITIES:
• Supervise assigned volunteers
• Assist with supervision of assigned Summer Youth participants

• High School Diploma/GED with 1-2 years of related experience preferred
• Ability to lift up to 50 lbs.
• Must conduct oneself in a manner which reflects credit on The Salvation Army, its leadership, and on the Lord Jesus Christ.
• Must be able to function in a fast-paced, frequently changing work environment with the ability to multi-task.
• Must possess strong organization skills and be detail oriented.
• Must possess a professional attitude and approach to problem-solving.
• Must be able to relate well to all people and be a team player.
• Must possess excellent communication skills.
• Must possess the ability to handle sensitive and confidential information with discretion.
• Must possess computer proficiency in Microsoft Office and the ability to learn other programs as used by The Salvation Army.

Salvation Army Mission Statement

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

The information in this job description indicates the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory, or all duties, responsibilities, and qualifications of employees assigned to this job. Management has the right to add to, revise, or delete information in this description. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of this position. Acceptable job performance includes the completion of the job responsibilities as well as compliance with the policies, procedures, rules and regulations of The Salvation Army.

All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability or protected veteran status.
An Equal Opportunity/Affirmative Action Employer