Pathway of Hope Caseworker

Overview

The Salvation Army’s Divisional Headquarters’ Social Ministries Department is hiring a Pathway of Hope Caseworker and offers excellent benefit package to eligible employees including:

• Generous paid time off every year that includes: holidays, up to 3 personal days, vacation time and sick time
• Employer funded Pension Plan (company contributions begin after 1 year of employment)
• Comprehensive health care coverage with low-cost employee premiums, co-pays and deductibles
• Eligibility for supplemental insurance plans including Short Term Disability, AFLAC and Voluntary Term Life
• Flexible Spending Accounts
• Eligibility for the Federal Government’s Public Student Loan Forgiveness Program
• Most importantly – a job with a good purpose!

Location: Ray & Joan Kroc Community Center, 650 Dudley Street, Dorchester

Pay Range: $23 - $28 per hour depending upon experience and qualifications

Hours: 35 per week, Hybrid

This position services the Boston Metropolitan Service Area. 

The POH Initiative entails case management over a period of 6-18 months of households with children who have a desire to change their trajectory of being in poverty.  The focus of case management is to enable the families to resolve barriers to and work towards self-sufficiency which mainly includes their education and employment needs. 

Case Management

• Provide services to the client family via the case management steps
• Maintain a case record accurately and timely in Service Point database system
• Track statistics and contingency fund uses
• Collaborate with the Divisional POH regional Coordinator and fellow POH case managers

Clerical

• Answer phone calls in a courteous manner and properly route all phone calls and taking messages when appropriate
• Verify appointments of visitors and admit only authorized persons, intentionally monitoring foot traffic and guide individuals to proper locations within the building.
• Maintain files of general Corps business and keep reception are in good order, printing, typing, copying, filing, stamping, and oversight of office supply inventory and processing orders as requested.
• Sort and route all incoming mail and process all outgoing mail. Including acting as signatory for deliveries and make sure receiving individual is notified.
• Refer persons with spiritual needs to The Salvation Army officer

QUALIFICATIONS

• Familiar with principles of case management
• Strong organizational & time management skills
• Strong interpersonal skills & discretion in working with a diverse population.
• Experience with Microsoft Office – Word, Excel
• Experience with Camp Minder (training provided by TSA)
• Requires a high level of initiative and the ability to work independently.
• Practice high level of confidentiality, discretion, and judgment
• Knowledge of community helpful

• Bilingual in Spanish preferred. Must be able to communicate effectively in English.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. The Salvation Army is committed to providing reasonable accommodation for qualified job applicants, job candidates, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act. EEO is the Law.

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.