Position: Residential Advisor

Department: Red Shield Family Residence & Eliza Shirley House

Availability of Position: Immediate

Schedule: Part Time 

Reporting Relationship: Reports to Operations Manager

Salary/Grade: 75 NE

About the Red Shield Family Residence & Eliza Shirley House: The Salvation Army Red Shield Family Residence & Eliza Shirley House is a safe and welcoming emergency housing program offering loving, respectful, compassionate, and non-judgmental services to empower residents to strive towards self-sufficiency. All family configurations, including families with teenaged children, and single men with children are accepted. Primarily, we serve young mothers with infants and single mothers with school aged children.

Description of Position: The Residential Advisor is responsible for upholding the safety and welfare of shelter residents.  The Residential Advisor answers the telephones, takes messages for staff and residents, greets visitors, and assists residents with their needs and concerns.  A Residential Advisor also ensures that only authorized persons are admitted to the facility and makes regular rounds of the building to ensure an orderly and safe environment.

Requirements:  High School Diploma or GED, prior residential or customer service work experience, must be able to read, write and speak well in English, must have computer skills in Microsoft Word and Excel Programs and be proficient in and the ability to utilize the internet. CPR and Crisis Management Training, a plus.  Must have an understanding of, and appreciation for, the Mission of The Salvation Army and the Sanctuary Model.

Contact: Please send your resume and a cover letter to:

Ms. Quincina Jackson

Operations Manager

The Salvation Army

1320 Arch St

Philadelphia, PA 19107

Email: Quincina.Jackson@use.salvationarmy.org

Released by the Divisional Human Resources Director on 08/26/2024.

The Salvation Army’s Mission Statement

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. 

Its message is based on the Bible.  Its ministry is motivated by the love of God.

Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Requisition No. 2260