Resident Manager, On-Call As Needed

The Salvation Army

Syracuse Area Services, Syracuse, New York

Youth Services~Transitional Apartments and Parenting Center (TAPC)

Position details:  On-Call Status, Hourly, Non-Exempt, $17.50-18.75/hour 

The Salvation Army is Hiring! We are seeking individuals with a passion for helping others, and a desire to do good in their own community for the position of Resident Manager.

The Transitional Apartments and Parenting Center (TAPC), which is conveniently located next to the Centro Bus Hub on Salina St., is hiring  Resident Managers. 

This position will provide structured therapeutic and supportive activities for residents, and is responsible for maintaining the safety and security of the facility.

Our TAPC program provides secure, affordable apartments, independent living skills trainings, parenting and health education, case management, on-site childcare, and 24 hour staff supervision for homeless, pregnant and parenting adolescent girls, ages 16-21, and their children.

Resident Manager for our TAPC Program is responsible for the following duties and responsibilities:

• Enforce program rules including resident and guest sign-in; monitor phone and door; conduct regular building tours; and provide crisis and emergency intervention in collaboration with on-call staff to maintain the safety and security of the residents and the facility.
• Develop and maintain appropriate, supportive and positive individual and group relations in compliance with individual case management goal plans and program guidelines to facilitate the successful completion of individual and program goals.
• Maintain written records of interaction with residents to ensure program accountability.
• Participate in staff meetings; attend training sessions; maintain staff log; facilitate resident group meetings; and assist in maintenance of facility and completion of clerical tasks to ensure program quality, professional growth, communication and consistency within TAPC staff team.
• Supervise, plan and participate in organized social, recreational and education activities with residents as scheduled and approved by the Director to promote individual learning and community connectedness.
• Provide community education and awareness.
• Demonstrate cultural competence, as well as integrate understanding into daily responsibilities
• Participate in meeting the objectives of The Salvation Army, Syracuse Area Services Strategic Plan.

The qualifications for the position of Resident Manager assigned to our TAPC Program:

• High school diploma/GED or equivalent required.
• Minimum of one year experience working with adolescents or young adults required.
• Current CPR Certification or ability to obtain CPR certification required.
• Ability to diffuse crisis situations both within team settings and independently.
• Ability to document program events and carry out scheduled or spontaneous tasks
• Capable of applying all assigned training topics
• Valid driver’s license that meets The Salvation Army insurance requirements and access to vehicle during working hours is preferred.

The Salvation Army is an Equal Opportunity Employer. All qualified applicants will receive consideration regardless of disability status, veteran status, or any other protected characteristic.