The Salvation Army

ARC Production Assistant (Truck Driver) CDL required

Job Locations US-MA-Saugus
Job ID
Truck Driver
Regular Full-Time


The Salvation Army's Adult Rehabilitation Centers make a difference in people's lives. Through the collection and resale of gently used goods we are able to provide the financial support to assist men and women with a variety of social and spiritual afflictions. The in-residence rehabilitation program focuses on basic necessities with every man or woman being provided a clean and healthy living environment, good food, work therapy, leisure time activities, group and individual counseling, and spiritual direction. All our effort is focused on developing life skills and a personal relationship with God through Jesus Christ. More than just a job, each member of the team contributes to recycling goods that literally recycle and repair broken lives.


The Salvation Army Adult Rehabilitation Center is seeking a Production Assistant to complete driving routes for pickup and/or drop off of donations at the warehouse, assigned donation boxes, and donor homes.







  • Responsible for the security and safe operation of the vehicle and other assigned equipment. Promptly report, to immediate supervisor, all accidents involving truck, personal injury, or property damage and complete all necessary paperwork.
  • Perform daily walk around inspection of vehicle, checking air, water, oil and other items to maintain equipment in good operating condition. Report any problems immediately to the supervisor.
  • Ensure truck cab and box are clean and personal items are removed daily.
  • Complete daily routing based on pick-ups assigned and make all calls scheduled, including boxes.
  • Responsible for developing of assigned route, including bagging or carding on both sides and across the street of each pick-up, as instructed.
  • You are a personal representative of The Salvation Army.
    • You are therefore to ensure that all customers are treated courteously, donations are accepted or refused appropriately, and the “Manual for Production Assistants” is strictly followed. Any problem in pickups should be reported immediately to the dispatcher.
    • Required to maintain a professional appearance in compliance with company dress code.


  • Maintain complete and accurate records, i.e., delivery manifests, trip log, Green Sheet, etc. Strict adherence to communication procedure and 10 codes
  • Responsible for loading and unloading of truck assigned and others as requested. Take proper care to secure and safely handle goods and materials during loading and unloading. Blankets, ropes, etc., are to be used to:
    • Avoid excessive movement of material during transit.
    • Avoid breakage, scratching, or other damage.
    • Make optimum use of available space.


  • Provide assistance to Thrift Store personnel when delivering items to ensure proper placement and location within the store (i.e. hampers to processing area, furniture placed properly on sales floor, removal of trash, etc.).
  • Instruct and supervise Truck Helper. Keep in mind that the Truck Helper is in a rehabilitation program and that good habits are taught by example as well as instruction.
  • This position will support the work therapy program component of The Salvation Army Adult Rehabilitation Centers by providing to beneficiaries; an example of professional conduct, work habits, and supervision (as directed by Supervisor).
  • Other duties as may be assigned by immediate supervisor and/or Administrator for Business.



  • High school diploma or equivalent.
  • Valid Commercial Driver’s License for assigned vehicles and acceptable DMV record. Must pass driving test.  *If at any time the Commercial Driver’s License is revoked and regular license is obtained, pay for regular license will be applied.
  • Must be able to lift 100 lbs.
  • Must be able to read maps and plan and prioritize daily route coverage.
  • The position requires the ability to use a touch screen tablet mobile device to send and receive text based communications, take and send digital photos, and follow GPS route navigation instructions.
  • Must have excellent communication and customer service skills.
  • Passing a DOT Physical is a requirement of the job, and failure to do so could result in immediate termination of employment.

This position requires a Commercial Driver's License (CDL). 


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