The Salvation Army

Health Homes Care Manager

Job Locations US-NY-Auburn
Job ID
Social Services
Regular Full-Time


Seeking a Full Time Health Homes Care Manager on our Auburn Corps Social Services Team


Our Full Time opportunities offer:

·      Generous time off every year including 14 paid holidays, up to 3 personal days, vacation time, and sick time

·      Employer funded Pension Plan (company contributions begin after 1 year of continuous employment)

·      Comprehensive Health Care Coverage with low cost employee premiums, co-pays, and deductibles

·      Company Paid Basic Term Life Insurance for Employee

·      Long Term Disability Insurance

·      Eligibility for supplemental insurance plans including Short Term Disability, AFLAC, and Voluntary Term Life

·      Flexible Spending Account

·      Tuition Assistance

·      Eligibility for Federal Student Loan Forgiveness Program

·      Tax Deferred Annuity (403B)

·      Christmas Bonus

·      Wireless discount for Sprint or Verizon customers

·      Free parking



The Care Manager provides comprehensive care management services to children and adults presumed to meet eligibility requirements of New York State Health Home program. They will gather documentation that confirms eligibility for the program and work with clients to assess and identify areas requiring supportive services.  (Children’s Health Homes) The care manager works with children, families and service providers to complete the Child & Adolescent Needs and Strengths Assessment, which will guide them in creating a comprehensive Plan of Care. The care manager will collaborate with client’s service providers and with client/family to help achieve identified goals on Plan of Care. (Adult Health Homes) The care manager works with Adults in creating a comprehensive Plan of Care. The care manager collaborates with the client’s other providers to help achieve identified goals on Plan of Care. Care manager will assess the need for additional services, such as Home and Community Based Services for both children and adults enrolled in the Health Homes program. The Care Manager will be required to document all contact related to client’s case in an electronic health record and monitors the need for additional interventions based on client need.



Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Health Homes Care Management

  • Complete and document all case activities per regulations (set by The Salvation Army, Lead Health Home and NYS DOH) for this program.
  • Responsible for providing services and billing for a caseload of 20-25 individuals
  • Responsible for actively pursuing referrals for the program.
  • Collaboratively complete CANS-NY assessment, updating every 12 months/as needed (children only)
  • Develop a comprehensive, client centered Plan of Care at least every 12 months.
  • Conduct case review meetings with client and providers at least once yearly.
  • Provide referrals to community based programs as requested/need and follow up to ensure that services are appropriate and meeting the client’s needs.
  • Assess clients in both children and adult health homes for Home and Community Based Services and providing referral for services if approved.
  • Provide community/home based health home services to clients face to face minimally once/month
  • Assure responsible transition of client service into and out of Health Home care, between child and adult health homes, and between inpatient and community care as appropriate.
  • Participate in mandatory and optional training.
  • Participate in weekly supervision.


• Bachelors Degree in Human/ Services Field
• Minimum of three years of experience in Social Services Field or 2 years as a Health Home Care Manager
• Relevant experience in serving children and families in child welfare, crisis situations, behavioral health (Serious mental health/serious emotional disturbance), primary health care, or social services
• Experience coordinating and participating in team settings
• Solid writing and verbal communication; good documentation skills.
• Work effectively and knowledgeably across a broad spectrum of cultural, ethnic, and racial communities
• Ability to work in an effective and focused manner when self-directed and beyond immediate oversight
• Ability to deliver family-driven, youth-guided services
• Knowledge of community resources and counseling/social work practices with high risk populations.
• Requires computer proficiency including word processing skills and the ability to provide culturally competent practice
• Must have valid driver’s license that meets The Salvation Army insurance requirements
• Must have regular access to a vehicle to provide home visits and outreach services
• Provide assistance and /or intervention with children
• Perform all duties associated with job responsibilities


We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.


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