The Salvation Army


Job Locations US-PA-Allentown
Job ID
Service Worker
Compensation Min
USD $12.00/Hr.
Compensation Max
USD $12.00/Hr.
Regular Full-Time


Position: Monitor 

Department: Shelter

Location: 344 N 7th Street, Allentown, PA

Availability of Position: ASAP

Schedule: 1 Full time 35 hours per week; 3 Part-time up to 19 hours per week. 

Reporting Relationship: Interim Shelter Director

Salary and Grade: $12 per hour; Grade 71, Non-Exempt


The Salvation Army is hiring and offers truly excellent benefit package to eligible full-time employees including:

  • Generous paid time off every year that includes: holidays, up to 3 personal days, vacation time and sick time.
  • Employer funded Pension Plan (company contributions begin after 1 year of employment)
  • Comprehensive health care coverage with low cost employee premiums, co-pays and deductibles
  • Eligibility for supplemental insurance plans including Short Term Disability, AFLAC and Voluntary Term Life
  • Flexible Spending Accounts
  • Remitted Tuition Program
  • Eligibility for the Federal Government’s Public Student Loan Forgiveness Program
  • Most importantly – a job with a good purpose!

*Part-Time employees receive paid time off which includes holidays, vacation time, and sick time*


Position Overview: Understand and enforce Hospitality Rules and Regulations, as well as any manuals that pertain to one's responsibilities. Understand and enforce the Employee Code of Ethics. Be on time for all scheduled shifts as indicated on schedule. Follow proper call of procedures. Be available to cover shifts as needed i.e holidays, to cover sick, vacation, etc. Orient and train newly hired monitors. Report to the Director or Caseworker any resident infractions or concerns. Provide coverage and security at the front desk. Pass out daily mail to Guest. Complete meal logs for Guest who eat at the shelter: Serve meals. Clean and maintain all common areas of the shelter including the kitchen and bathrooms. Complete laundry as needed. Provide residents with toiletries, bed linens and blankets as needed. Clean out rooms as residents exit the shelter. Read daily logbook and complete daily tasks and responsibilities as indicated. Document in logbook and important events or supplies needed. Complete all assigned tasks on daily chore list. Answer all telephone calls, take accurate messages, and forward to appropriate individual.


Description of Position:

Provide overall support for women and children residents of both our emergency shelter and the permanent housing program. This may include, but is not limited to supervision and guidance, enforcement of shelter rules and regulations, maintaining a safe and secure environment, verbal and written communication with co-workers, monitoring and documenting the resident's behavior, as well as, attendance and absences from the program, performing housekeeping and cooking responsibilities, clerical tasks, and completing emergency intakes.



Associates or Bachelor's Degree, but will accept High School Diploma or GED (or actively enrolled) with experience. While an appreciation for, and understanding of, the philosophy and mission of The Salvation Army is required, being active Salvationist is a plus. Child Protection Clearances PA Act 153 requires that all prospective employees complete the following clearance and background checks: PA Child Abuse History Clearance, PA State Police Criminal Record Check and FBI Criminal Record/Fingerprint Check with renewals every 5 years. 


Contact: Please submit your resume and cover letter as instructed below.

External candidates interested in this position please apply online at 

Internal candidates interested in applying for this position please apply at   


No Phone Calls Please.


Updated by the Divisional Human Resources Department on 5/22/24.

 All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability or protected veteran status.


The Salvation Army, an international movement, is an evangelical part of the universal Christian church.

Its message is based on the Bible.  Its ministry is motivated by the love of God.

Its mission is to preach the gospel of Jesus Christ

and to meet human needs in His name without discrimination.


Requisition No. 1775


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