The Salvation Army

Case Manager

Job Locations US-NY-Syracuse
Job ID
Human Services
Please Note: Compensation package exceeds the posted hourly rate of pay.
Compensation Max
USD $20.00/Hr.
Regular Full-Time


Now Hiring, Case Manager

Senior Services, Adult Day, Expanded In-home Services for the Elderly Program (EISEP)

The Salvation Army of the Syracuse Area

Full-time, $20/hour Non-Exempt, Full access to our Health & Wellness Benefit Program


The role of a Case Manager for the Expanded In-home Services for the Elderly Program (EISEP) is to provide non-medical case coordination and management of home care as well as other supportive resources and services to persons 60 + years old residing

who are residing independently in our Syracuse community through the EISEP Program.  


Health & Wellness Benefit Program:

  • 13 Paid Holiday's, 14 if it is an election year, Vacation Time & 3 Personal Days
  • Sick Time=1 sick day per month accrual and Attendance Bonus
  • Remitted Tuition Program with Syracuse University.
  • Medical, Dental (includes orthodontia ryder), Vision Insurances, and Flexible Spending Account.  Insurance cost is less than a 10% contribution of payment by our employees.
  • Pension Plan and Tax deferred annuity savings account.
  • Forgiveness loan=The Salvation Army is considered a qualified organization for this Federal program.
  • Long-Term, Short-Term Disability Programs and Life/Supplemental Insurances
  • On-site Day Care and Pre-K program with employee discount
  • "Free" Parking 



  • Accept referrals from Onondaga County Office For Aging and process these based on priority assigned by NYSOFA contract. 
  • Conduct funder required evaluations and assessments for all clients upon intake and an ongoing basis as required.
  • Set up needed formal and informal in-home non-medical services for eligible clients, monitor quality and effectiveness of services to help enable clients to remain living as independently in their community.
  • Develop individualized client care plans, coordinate all necessary community services. As needed.
  • Follow up with clients and care providers on a regular basis by conducting phone calls, email/mail correspondence and required regular in-home visits.
  • Provide linkage and referral services to clients 60+ over in Onondaga County.
  • Work in conjunction with Onondaga County, other services providers and other EISEP Case Managers to identify seniors in need of services.
  • Attend all required agency and funder trainings and regular meetings as scheduled.
  • Maintain a working active caseload of 65-75 clients.
  • Maintain active case files for all clients on the caseload.
  • Complete all funder required assessments: COMPASS, Financial, Cost Share, Task Sheet, Consents, Service Plan Summaries and Client Prioritization Calculator and maintain all documents for internal and external audits.


  • BS or BA in a related field
  • Work experience in lieu of education.
  • Relevant geriatric case work or social work in the community, preferred
  • Valid NYS Driver License is required.
  • Background and Drug Screening

Equal Opportunity Employer:  The Salvation Army is an Equal Opportunity Employer and committed to providing a respectful environment for all applicants and employees that is free from unlawful discrimination or harassment based on

age, race, color, religion, sex, national origin, marital status, disability, citizenship, sexual orientation, gender identity,gender expression, or any other characteristic protected by law.



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