The Salvation Army

Resident Manager

Job Locations US-NY-Syracuse
Job ID
Social Services
Regular Full-Time


Resident Manager

Full-Time, Non-Exempt, $17.50/hour, full Benefits

Overnights, 5-days, Position qualifies for Over-time


The Salvation Army's TAPC Program is Hiring!

We are seeking individuals with a passion for helping, guiding and mentoring the Pregnant & Parenting Youth involved in this program.


The TAPC Program>provides secure, affordable apartments, independent living skills trainings, parenting and health education, case management, on-site childcare, and 24 hour staff supervision for homeless, pregnant and parenting adolescent girls, ages 16-21, and their children.

            We are dedicated to providing a safe environment where pregnant and parenting youth can improve their overall health and well-being.


The role of the Resident Manager> is to provide structured therapeutic and supportive activities to the participants of the program and maintaining the safety and security of the facility.


Location>The Transitional Apartments and Parenting Center (TAPC),  is conveniently located next to the Centro Bus Hub on Salina Street, Downtown Syracuse.  We also provide our employees with on-site at "no" cost to them parking.  

Benefits>We provide our employees access to a comprehensive and affordable Health Benefit Program for Part-time and Full-time Employees.  Vacation Time, Paid Holiday's, Sick & Personal Time, Health, Dental/Vision Plans


Dedication>The TAPC is dedicated to providing a safe environment where pregnant and parenting youth can improve their overall health and well-being, establishing a safe home where they may successfully raise their children.  Our supervised transitional apartments and the staff who work there are able to provide immediate resolution and stability to the dangers and chaos experienced by homeless youth. 




  • Enforce program rules including resident and guest sign-in; monitor phone and door; conduct regular building tours.
  • Provide crisis and emergency intervention in collaboration with on-call staff to maintain the safety and security of the residents and the facility.
  • Develop and maintain appropriate, supportive and positive individual and group relations in compliance with individual case management goal plans and program guidelines to facilitate the successful completion of individual and program goals.
  • Maintain written records of interaction with residents to ensure program accountability.
  • Participate in staff meetings; attend training sessions; maintain staff log; facilitate resident group meetings; and assist in maintenance of facility and completion of clerical tasks to ensure program quality, professional growth, communication and consistency within TAPC staff team.
  • Supervise, plan and participate in organized social, recreational and education activities with residents as scheduled.
  • Assist with promoting individual learning and community connectedness.
  • Provide community education and awareness.
  • Demonstrate cultural competence, as well as integrate understanding into daily responsibilities
  • Participate in meeting the objectives of The Salvation Army, Syracuse Area Services Strategic Plan.


  • High school diploma/GED or equivalent required.
  • Up to one year of work and/or internship experience working with adolescents or young adults.
  • Current CPR Certification or ability to obtain CPR certification required.
  • Ability to diffuse crisis situations both within team settings and independently.
  • Ability to document program events and carry out scheduled or spontaneous tasks
  • Capable of applying all assigned training topics
  • PC Skills, Outlook, Word, Internet navigation.


Equal Opportunity Employer:  The Salvation Army is an Equal Opportunity Employer and committed to providing a respectful environment for all applicants and employees

that is free from unlawful discrimination or harassment based on age, race, color, religion, sex, national origin, marital status, disability, citizenship, sexual orientation, gender identity,

gender expression, or any other characteristic protected by law.


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